Privacy Policy

Last updated: April 2, 2026

Rydora ("we", "us") operates a car rental and car-sharing marketplace in the Philippines. This policy explains how we handle personal information when you use our website and services.

Information we collect

We may collect account details (such as name, email, and phone number), booking and listing information (including pickup, delivery, and guest contact addresses entered during booking), messages sent through the platform, identity or verification documents when required for your use case, payment-related data processed by our payment partners, and technical information such as device type and IP address as needed to operate and secure the service.

How we use information

We use personal information to:

  • Provide, operate, and improve Rydora;
  • Facilitate bookings between guests and hosts;
  • Communicate about your account, trips, and support requests;
  • Detect fraud, abuse, and security issues;
  • Comply with legal obligations.

Sharing

We may share information with service providers (such as hosting, email, and payments), with other users where needed to complete a booking (for example, contact details between guest and host), or when required by law. We do not sell your personal information.

Your choices

You may access or update certain account information in your settings. You can adjust optional cookies via our cookie banner or (opens the preference panel). To request deletion of your account and associated data, see Account and data deletion.

Contact

For privacy questions or requests, email support@rydora.com. We may update this policy from time to time; the "Last updated" date will change when we do.

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